Terms and Conditions

1. Introduction

Welcome to Velovo Consulting ("Company", "we", "our", "us"). These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at www.velovo.com (the "Service") and any services provided by Velovo Consulting.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Definitions

For the purposes of these Terms and Conditions:

• "Client" refers to the company, organization or person that has requested Velovo Consulting to provide the services as outlined in a separate service agreement or statement of work.
• "Services" refers to the consulting services provided by Velovo Consulting as described in our service agreements and on our website.
• "Content" refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
• "Website" refers to Velovo Consulting, accessible from www.velovo.com
• "You" refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Acceptance of Terms

By engaging our services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms and Conditions.

4. Description of Services

Velovo Consulting provides business consulting services including but not limited to strategic planning, business development, process optimization, and business scaling. The specific services to be provided will be outlined in a separate service agreement or statement of work between Velovo Consulting and the Client.

4.1 Service Delivery

We will perform the Services with reasonable care and skill in accordance with generally recognized commercial practices and standards. The Client shall provide timely cooperation, information and support as reasonably required to deliver the Services effectively.

4.2 Changes to Services

We reserve the right to make changes to the Services described on our website without prior notice. For contracted services, any material changes will be mutually agreed upon in writing.

4.3 Third-Party Services

We may, at times, recommend third-party service providers or products. We are not responsible for the performance of these third parties, and their inclusion does not imply endorsement.

5. Fees and Payment

The fees for our Services will be as set out in the service agreement or statement of work with the Client. Unless otherwise specified, all fees are quoted in Singapore Dollars (SGD).

5.1 Payment Terms

Payment terms will be specified in each service agreement. Typical terms require payment within 30 days of invoice date. We reserve the right to charge interest on overdue invoices at a rate of 1.5% per month.

5.2 Expenses

Unless otherwise specified, reasonable expenses incurred in providing the Services, such as travel, accommodation, and materials, will be charged to the Client in addition to the agreed fees.

5.3 Tax

All fees are exclusive of applicable taxes, which will be added to invoices where appropriate.

6. Intellectual Property Rights

All intellectual property developed or created by Velovo Consulting in the course of providing the Services shall remain the property of Velovo Consulting, unless otherwise agreed in writing.

6.1 Client Materials

The Client retains all rights to materials provided to Velovo Consulting for the purpose of delivering the Services. By providing such materials, the Client grants Velovo Consulting a license to use, reproduce and modify the materials as reasonably required to perform the Services.

6.2 Deliverables

Upon full payment of all fees due, the Client will be granted a non-exclusive, non-transferable license to use the deliverables provided as part of the Services for their internal business purposes only.

6.3 Pre-existing Materials

Velovo Consulting's pre-existing materials, methodologies, tools, and intellectual property used in the delivery of the Services remain the property of Velovo Consulting.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the provision of Services.

7.1 Client Information

We will treat all information provided by the Client as confidential and will not disclose it to any third party without prior consent, except as required by law or as reasonably necessary to perform the Services.

7.2 Duration of Confidentiality

The confidentiality obligations shall continue for a period of three (3) years after the completion or termination of the Services, unless otherwise specified in a separate confidentiality agreement.

7.3 Exceptions

Confidentiality obligations do not apply to information that:

• Is or becomes public knowledge through no fault of the receiving party
• Was known to the receiving party before disclosure
• Is independently developed by the receiving party
• Is disclosed under operation of law

8. Limitation of Liability

To the maximum extent permitted by law, Velovo Consulting's total liability for any claims arising under or in connection with the Services shall be limited to the total fees paid by the Client for the specific Services giving rise to the claim.

8.1 Exclusion of Liability

We shall not be liable for:

• Indirect, special, incidental or consequential damages
• Loss of profits, business opportunity, revenue, or goodwill
• Business interruption or loss of data
• The Client's failure to implement recommendations or follow advice provided as part of the Services

8.2 Duration of Liability

Any claim against Velovo Consulting must be made within one (1) year after the cause of action arises.

9. Termination

Either party may terminate the Services by providing written notice to the other party in accordance with the notice period specified in the service agreement.

9.1 Termination for Cause

Either party may terminate immediately if:

• The other party commits a material breach of these Terms that is not remedied within 30 days
• The other party becomes insolvent, enters into administration, or ceases to do business

9.2 Effect of Termination

Upon termination:

• The Client shall pay all fees due for Services rendered up to the date of termination
• Each party shall return or destroy all confidential information of the other party
• Sections regarding confidentiality, intellectual property, limitation of liability, and governing law shall survive termination

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.

10.1 Dispute Resolution

Any dispute arising out of or in connection with these Terms or the Services shall first be attempted to be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiation, it shall be submitted to the exclusive jurisdiction of the courts of Singapore.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will provide notice of significant changes by posting the updated Terms on our website or through direct communication with our Clients.

Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide by them.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Velovo Consulting
25 Marina Boulevard
Marina Bay Financial Centre Tower 3
Singapore 018982
Email: [email protected]
Phone: +65 6123 4567